Tag Archives: b2b

Key factors in a successful order fulfillment process

The outcome of a successful order fulfillment process is that the goods are delivered, in perfect condition and in a cost effective, timely way. When you are processing lots of orders with only a small workforce, this desired outcome may seem unachievable, with the resultant knock on effect of poor reviews and customers not purchasing from your ecommerce site again. Consider the key factors...

The importance of a Business to Business (B2B) portal on your ecommerce site

Business to Customer (B2C) websites are the main focus for many etailers. Despite this in the United States (US) and globally, Business to Business (B2B) ecommerce creates the most revenue. B2B buyers expect a customer experience similar to those delivered on B2C websites. Ecommerce giant Amazon has recognized this. Amazon’s B2B portal closely mirrors their B2C website. The commonalities between B2C and B2B ecommerce...